Ryan M. Schneider

Ryan M. Schneider
President, Card, Capital One Financial Corporation

Last Updated: 11/14/2013

Executive Summary

Schneider rose quickly through the ranks at Capital One after coming to the company from McKinsey in 2001. An economist by training, Schneider has deep global perspective on the financial services industry and a keen eye for marketing opportunities, both of which served him well when he managed large consumer finance operations for Capital One. He now faces regulatory challenges in the wake of the global financial crisis and has advocated increasing the transparency of his firm's policies for consumers. The company continues to expand its operations via strategic acquisitions and Schneider is intimately involved in those efforts as well, given that the company gets more than half of its revenue from credit cards. Schneider's profile soared in 2012 when he had to answer to regulators for Capital One's involvement in deceptive card marketing practices. He was widely quoted as saying, “We are accountable for the actions that vendors take on our behalf. These marketing calls were inconsistent with the explicit instructions we provided to agents for how these products should be sold. We apologize to those customers who were impacted and we are committed to making it right.”


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