EVP, CIO and Head, Enterprise Customer Management, Capital One Financial Corporation
Alexander started his career as a First Lieutenant in the U.S. Air Force, managing software development for intercontinental ballistic missile systems on a base in Southern California. After earning a postgraduate degree from Harvard Business School, he landed a job at Bain & Co. Alexander then moved to Capital One and progressed through various managerial positions to become its CIO in 2007. Today he is responsible for Capital One's enterprise IT strategy, architecture, and infrastructure, as well as customer experience strategies and functions. "Always On" is the phrase he uses to describe his main priority of "creating a reliable infrastructure, making sure every single day we're delivering great reliability in our systems." To this end, he is simplifying Capital One's IT infrastructure by eliminating redundancies, standardizing on specified applications and technology partners, and introducing more virtualization.
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